Complaints are usually handled in the order they are received and based upon the type of complaint. Health and Safety issues take precedence over all other complaints and are investigated as soon as possible. Most complaints are responded to within three to five business days. Gaining compliance from the violating party may take up to 30 to 60 days, however, with voluntary action on the part of the violator, we strive for all violations to be addressed within 30 days of the initial complaint.
This information is kept confidential and assists us in making sure we can contact you if we need additional information to process your request or provide you with updates if requested. Lack of contact information, inaccurate location, or unclear complaint or problem descriptions may result in delayed response times.
To file a complaint, you may either fill out the Code Enforcement Request on-line below, or call 714-375-5155, or visit the Community Development Department, 3rd floor at City Hall, 2000 Main St., Huntington Beach.
View instructions on how to fill out Code Enforcement Request
Please be advised that this is an automated request that will NOT generate an immediate response. For immediate assistance, please contact the Police Department, non emergency line at 714-960-8825
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The Police Department provides FREE security checks of your home while you are on vacation! This service is provided courtesy of the HBPD Retired Senior Volunteer Program (RSVP). Sign up online for this free service.