- Once your online application has been reviewed and deemed complete, you will receive an email notification in regards to Payment Due and will be referenced to a record number. The record number is generated after you have submitted a permit application. On your email, click on the Citizen Access hyperlink and access ACA portal to pay fees due.
- You will be directed to the permit referenced in your email. Under the Payments dropdown, select Fees, then click on Pay Fees Due. Then proceed to Step 5 below.
- If you are paying fees without the emailed hyperlink, login to your Accela Citizen Access Account.
- Click on the Building tab to view your dashboard for all submitted projects to the City. Once you have located the permit related to the project you need to make a payment on, click on Pay Fees Due.
- Review all outstanding fees and click Check Out.
- Review your cart and click Check Out.
- Fill out all required credit card information, excluding the Shipping Address. Then click Next. Note: We do not accept American Express.
- Review payment information and click Authorize.
Did you know?
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