"Please be aware that temporary repairs to our software and web site are being made, which may become unreliable at times. For the next several months, we will continue to work hard on a transition for a permanent improvement to our software that best serves you. Thank you for your patience."
Your customer number is provided on the backflow notifications and also in the upper right-hand corner of your water bill. Please enter the numbers before the dash; do not include the dash.
Responding quickly to a first notice will allow your tester the time to properly submit paperwork and avoid additional notices, delinquent fees, or a water service shut-off. However, receiving additional notices or having your search results show a non-compliance status confirms that you need to follow-up with your tester and/or with pending repairs. This user-friendly web site will help you or your tester to track the progress of complying with the required annual backflow testing. Backflow test information is updated in the morning and afternoon every weekday. Please give your tester a reasonable amount of time to submit your test reports. You may need to check back in a couple of days or call your tester. Thank you.