Accomplishments and Goals

FY 2018/19 Accomplishments

Upgraded local and wide area network by replacing and upgrading aged network equipment
Upgraded virtual infrastructure by replacing 3 servers
Installed downtown fiber to connect several City facilities
Continued implementation of new cyber security measures and tools
Replaced 25% of aged mobile devices citywide
Implemented 9-1-1 Texting
Implemented a new Mobile Device Management (MDM) System
Upgraded Automatic Vehicle Location (AVL) system Modems in Fire Apparatus
Upgraded computer hard drives and parts citywide to extend the life of PCs
Upgraded desktop operating system citywide to Windows 10
Upgraded GIS Open Data Portal and Information Model
Prepared GIS data layers for Census 2020, Broadband, and Next Generation 911
Implemented backend infrastructure to roll out city-wide software
Completed Public Works asset management study
Introduced new Microsoft Surface Pros into mobile computing device fleet
Initiated upgrade of Police Headquarters Training and Conference Room Audio/Visual equipment
Upgraded Finance Department Audio/Visual equipment
Replaced Anti-virus solution to enhance protection of city computing devices.
Implemented training programs for new and existing staff to improve IT service delivery
Completed Office 2016 deployment citywide
Implemented additional modules to the City’s new IT management system
Continued the replacement of the Electronic Land Management (ELM) system
Completed the implementation of the enterprise Cashiering system
Upgraded Electronic Document Imaging System (EDMS)
Implemented quality assurance software for city website
Replaced dispatch radio and phone voice recording system
Upgraded intranet portal to SharePoint 2016
Started the integration of Police and City time keeping system
Started the Police Computer Aided Dispatch and Records Management System replacement project
Developed and implemented oversized vehicle parking reservation system
Implemented investments software - Clearwater
Developed and implemented Library Literacy Program application
Implemented Enterprise survey software
Implemented new Citizen Engagement System (311)

FY 2019/20 Goals

Implementation of online forms
Implement SharePoint portal for Police Department
Continue to integrate Police and City time keeping system
Continue the Police Computer Aided Dispatch and Records Management System replacement project
Implement new modules for the community services transportation software
Perform a study for upgrading financial system
Continue training programs for new and existing staff to improve IT service delivery
Continue the rollout of Windows 10 operating system citywide
Implementation of IT asset inventory management
Complete Audio/Visual upgrades to Police Headquarters Conference and Training Rooms
Prepare GIS and assist the implementation of a Public Works Asset Management System
Continue to overhaul and upgrade network enclosures city wide to improve stability and physical security
Continue to develop a new updated Disaster Recovery (DR) plan
Support the ongoing deployment of fiber optic connectivity to city facilities
Replace one third of the mobile devices in the city
Replace multiple end of life network devices
Replace aging servers
Replace the batteries on the City’s primary facility UPS
Add battery capacity to extend UPS runtime
Modify the electrical infrastructure at City Hall to allow for the rapid connection of a portable generator to feed the facility UPS
Implement short term connectivity improvements to the downtown City facilities
Installation of fiber optics in downtown
Replace end-of-life GPS time server to provide synchronized time to public services
Upgrade and extend Wi-Fi to multiple city facilities