Building Division
Main: (714) 536-5241
Fax: (714) 374-1647
Walk-in Hours:
Monday–Friday 8:00 am to 5:00 pm
(Closed 12:00 N to 1:00 pm daily)

Customer Service Questionnaire

In our effort to provide the highest level of professional services we invite you to participate in our Customer Service Questionnaire. The Building Division continuously strives to improve every aspect of our business both in process and presentation. This questionnaire may be submitted online or printed and mailed to: Attn: Building Manager, Building Division, P.O. Box 190, Huntington Beach, CA 92648. We appreciate your feedback.

Type of Service (check all that apply):

Permit Application   Plan Review   Building Inspection   Other Explain

Service Evaluation (check one):

1= Excellent     2=Very Good     3=Acceptable     4=Needs Improvement     5=Poor


Staff Courtesy 1 2 3 4 5
Staff Knowledge 1 2 3 4 5
Wait Time 1 2 3 4 5
Processing/Service Time 1 2 3 4 5
Quality of Printed Material 1 2 3 4 5
Quality Internet Site/Material 1 2 3 4 5
Overall Experience 1 2 3 4 5

Other Comments/Suggestions:

Name of Employee(s) who assisted you:

Would You Like to be Contacted Regarding Your Comments?

   



Optional Information:

Your Name:

Address:

Phone:

Email:






Did you know?


The Huntington Beach Fire Department conducts free home fire safety inspections for seniors.  You can also get a free smoke detector with a 10 year battery and carbon monoxide detector installed.  This free service is provided by Project SHIP senior home inspection program volunteers. You can schedule an appointment online or call 714-374-1615.

Electronic Plan Submission Portal

Click here for the Huntington Beach Plan Submission Portal

Community Development Home
Planning Division
Building Division
News & Highlights
Forms & Applications
Back to Top  up-arrow