Nicole Arms began her career with the City of Huntington Beach in 2003 as an IT Analyst. In 2007, she was promoted to IT Analyst II, and in 2017, to Senior Information Technology Analyst. She is responsible for managing and implementing citywide major technology projects. Nicole holds a Masters of Information Technology and a Bachelors degree in Business Education. She is a certified Project Management Professional, and is an adjunct instructor at Long Beach Community College, teaching Microsoft Office Software and Intro to Project Management courses.
Nicole supports software applications used to create Council agenda packets published to the web and Council-issued iPads, and provides support for technical issues related to the live stream of City Council and Planning Commission meetings over the Internet.
Nicole has led project teams through the successful implementation of GovQA software (California Public Records Act requests), MyHB mobile application, iLegislate electronic voting system, and SurfNet conversion to Sharepoint. She currently leads a project team tasked with upgrading the audio/video equipment in the City Council Chambers.
Nicole is described by her colleagues and supervisors as organized, friendly and responsive, and has proven to be a valuable asset to the City.