Municipal Billing

Check Your Account Balance and View Your Invoice

No registration is required to check your balance, view your invoice or to simply make a payment. To access and view your Municipal Billing account online all you need is your Customer Number and Account number. It’s that easy!

Account Balance

YOUR New Bill Statement is Here - View a Sample Here

The City of Huntington Beach has upgraded its utility billing system and along with a newly designed billing statement, we have also updated your account number. During this process, new account numbers were generated for all of our customers. Be assured, we have retained your old account number in our system to make payments and other transactions seamless for you, with a few exceptions. However, we recommend you update your records and start using your new account number now. You will find your new account number printed on your current bill statement. We appreciate your patience during the transition. If you have questions or concerns, you can contact Huntington Beach customer service at 714-536-5919 (option 9).

New Bill Statement

To better serve our customers, the City of Huntington Beach has upgraded its utility billing software and redesigned our utility bill. The same information that was on previous bills - including an account summary, a detailed breakdown of current charges, and a water consumption graph - appears in this new format. Important messages about your service will appear in the several locations on your bill. A sample of your new bill is on the reverse side of this insert.

If you were a registered user of the City Utilities payment website or online account management, you will need to re-register using your new customer and account number which can be found on your newly designed bill statement. The web site is https://utilities.huntingtonbeachca.gov/Home.aspx

Questions?

1. Do I need to use my new account number to pay my bill?

2. What if I pay my bill with...

3. Will the new account number affect my due date?

Certain fees related to Municipal Billing have recently been updated by the City Council. A complete listing of fees may be found here.

General Information

Call Monday through Friday 8:30 a.m. - 4:00 p.m. (714) 536-5919 (press 9)

Municipal Service Statements, which include water, sewer, trash, and optional FireMed service, are billed approximately every 30 days. The due date is printed on the bill. The water meter is read approximately every 30 days. The charges are calculated for the service reading period, which is noted on the right hand side of the statement.

Payments are due upon receipt of the statement.

Emergency Water Service

Call (714) 536-5921 to report water emergencies such as water leaks, damaged fire hydrants, or quality concerns.

Water Sewer and Trash Service

Water Rates and Fees

Trash Refuse and Recycling Fees

Sewer Service User Charge

Senior Exemption Information

Did you know?

The Planning Division offers Second Opinion Services should you feel you need further clarification or additional confirmation regarding your zoning matter.


Contact Information

City of Huntington Beach
Finance Department
2000 Main Street
Huntington Beach, CA
Phone: (714) 536-5630
Fax: (714) 536-5934
Email:
Staff Directory

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