Information Services
Infrastructure Systems
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Infrastructure Systems Division staff maintain, secure and monitor the data and voice network infrastructure. They also handle the coordination, procurement, and billing for all phones, cell phones, pagers, and coordinate both internal and external cabling projects.
Ongoing Activities and Projects
- Provide technical support of data infrastructure such as routers, switches, firewalls, intruder detection systems, and content filtering
- Monitor and manage network security
- Manage 2,100 phones/pagers with a call volume of 3,170,000 incoming calls and 1,005,000 outgoing calls per year
- Participate in citywide server support
- Plan and install replacement IP telephone system