Before making a reserve hold request, search the Library Catalog and verify that the title is available. If the book is checked out or on order, you can put yourself on a waiting list for a nonrefundable service fee of $1.00 for each book via the library catalog.

How To Place a Hold Request Online

1. Login with your barcode number, 14 digits, no spaces (normally begins with 2111900xxxxxxx). Your PIN# is the last four numbers of your phone number when you registered for your library card.
2. Click on the Search tab and locate the item that you would like to request.
3. Click on the Request Item button. A request confirmation screen will appear.
4. Click the Place Request button to finalize.

How to Cancel A Hold Request

1. Login with your barcode number, 14 digits, no spaces (normally begins with 2111900xxxxxxx). Your PIN# is the last four numbers of your phone number when you registered for your library card.
   
2. Click on the Holds link under the My Account/Renew tab.
   
3. Place a check mark in the box located to the left of request to be cancelled, then click the Cancel Request button.
   If a hold is cancelled before the book arrives, the $1.00 fee will not be charged.

Reserve Rules and Restrictions

What types of items can be put on a waiting list?

• Online reserves can only be placed on checked out books.
• Audiovisual Media items such as CDs and DVDs cannot be reserved.

How much does it cost to be put on a waiting list?

• There is a $1.00 nonrefundable charge for each reserve hold request.
• The $1.00 fee must be paid when the book is picked up.
• If you fail to pick up your hold, the fee will be charged to your account.
• If you cancel your hold request before you receive the phone or email notification that it is ready to be picked up, you will not be charged the $1.00 fee.

How will I be notified when a book is ready to be picked up?

• You will be notified by a phone call when the hold is ready to be picked up.
• You have 5 days from the time of the phone notification to pick up your book.
• Holds may not be picked up for other people. The account holder's name under which the hold is placed must pick up the book.
• When placing the hold online, you may put a note in the comments field to be notified via email or at a specific phone number.

Can I specify at which location I want to pick up the book?

• For online holds, the default pick up location is Central. You may request items to be picked up at another location by typing a note in the comments field when placing the hold request. You may also call or ask in person for a book to be sent to another branch location.
• If you search for a book under the branch specific catalog, you can place a hold on the branch's copy of a book if it is checked out. The pickup location cannot be changed.